Gone are the days of employees working only with their direct team or managers, so Zugata's patent-pending algorithm sources feedback from those they work with most to gather meaningful, relevant feedback. By integrating with communication platforms like Slack or Outlook, Zugata then automates feedback requests to those within an employee’s Social Graph. This makes getting feedback easier—boosting engagement and enhancing feedback quality. Peers can contribute both quantitative skills-based feedback and/or qualitative feedback prompted by templates.
Psychological safety leads to a place where peers feel capable of giving each other not just praise (though we love that too), but also constructive feedback. By controlling manager and HR visibility. Zugata is uniquely designed for employees to feel comfortable exchanging actionable, constructive feedback that leads to real behavior change.
Giving meaningful, timely feedback can be a challenge, which is why we prompt givers with a set of research-backed templates to guide the conversation. Employees need specific examples of behavior, and suggestions for how they can get better in the future. Not only do these guardrails enhance the quality of feedback being given, but reduces the likelihood of bias.
Feedback shouldn't be given just for feedback's sake, but rather to help employees get better and continuously learn. That's why Zugata gives employees access to a dashboard to track their skills over time and directly links them to resources that address those specific areas they want to improve. Each employee has their own customized library of resources that applies directly to the feedback they’ve received—ensuring they actually get better without having to navigate to a new platform.
Managers are given unique reporting capabilities to gauge team progress across a variety of skills. By keeping tabs on overall performance across department or role-specific skills, L&D leads can make intelligent, informed decisions about development content or programs as well as strategic talent decisions.